Enquiry
FAQ
If you have other questions or comments about TYREPLUS or any tyre or mechanical services related to your vehicle please click here to contact us directly.
Which MICHELIN tyres are right for my car?
You can easily find the right MICHELIN tyres for your car model and usage by visiting TYREPLUS’s tyre selector, you can also find the nearest dealer to obtain your new MICHELIN ’s tyres.
Where can I get all tyre-care information to gain more years on my tyres and tyre care in general?
It’s always good to have your tyres checked regularly, so please visit our tyre tips to take full advantage of your tyres.
How do I acquire MICHELIN 's tyres' prices?
MICHELIN establishes a Manufacturer Suggested Retail Price (MSRP) for its tyres. This price, however, is only a guide as MICHELIN cannot dictate the price at which authorised MICHELIN dealers sell our tyres to consumers. To obtain a quote, please refer to your nearest dealer here.
What’s the appropriate tyre pressure for my car?
The correct tyre pressure to inflate your tyres can be located on the vehicle or tyre placard or Vehicle Owners Manual and is the proper tyre pressure to maintain, so your tyres can give you maximum performance, including mileage and tread life. For proper results, make sure your tyres haven’t been driven for three hours before you check for air pressure. (Friction creates heat, which increases tyre pressure and gives improper readings.) Be aware that the air pressure displayed on the tyre sidewall is the maximum pressure, not the recommended tyre pressure.

Where can I obtain warranty information for MICHELIN products?
Warranty information is available through any local authorized MICHELIN dealer. You can easily find a dealer in your area by visiting our dealer locator or click here to be routed to MICHELIN warranty page.
I want to become an authorised TYREPLUS dealer. What’s the process?
Thank you for your interest in becoming one of our prestige dealers. Kindly provide us with your contact number and current location at the Contact Us section below. These information are to be routed to the sales manager that is in charge of your area.
Where can I purchase MICHELIN Man Premium Products?
You can purchase MICHELIN merchandise in any TYREPLUS outlet. However, not all MICHELIN merchandise is available for purchase in Malaysia.
How Do I read a Tyre’s Sidewall?
Please visit our Tyre Tips page to learn more.
My tyre has gone flat. Is this covered by warranty?
There may be a circumstance where air loss can be covered by warranty, however, this can only be determined when inspected by a tyre professional at an authorised TYREPLUS dealer.

Some common causes of sudden or slow air loss that are not covered by warranty are:
  • Road hazard injuries (punctures, cuts, impact damage to the liner, ply material or sidewall rubber)
  • Valve stem or core air loss form damage, loose or aged rubber stem
  • Air loss from the bead seating area (corrosive build-up on the wheels which prevents a proper seal between the wheel flange and the tyre beads, bead seating area damage from accidental mounting or dismounting, foreign material between the rim flange area and the tyre bead seating area, bent rim flange).
Are punctures and cuts covered by warranty?
MICHELIN warranty covers defects in workmanship and material for the life of the tread or 6 years, whichever comes first. We do not cover tyres that are damaged as a result of road hazards, cuts, punctures, impact, etc.
Why are my tyres wearing out so fast?
Treadwear or life expectancy is determined by many factors:
  • Driving habits and style of driving, geographical location, type of vehicle, type of tyre, how vehicle is maintained, how tyres are maintained, etc.
  • As a result, mileage expectancy is impossible to determine.
  • Our Limited Warranty covers defects in workmanship and material for the life of the tread or 6 years from the original date of purchase, whichever occurs first. We offer no mileage warranty on the tyres that were originally equipped on your vehicle.
  • We suggest that you have the tyres/vehicle inspected by a TYREPLUS Dealer or auto mechanic in your area to determine if there is perhaps a mechanical or maintenance issue that could be contributing to a rapid or irregular wear pattern.
What should I do if I notice vibration?
Vibration is an indication that your car has a problem that needs attention. The tyres, steering system and suspension system should be checked to help determine the possible cause and correction of the vibration. If left unattended, the vibration could cause excessive tyre and suspension wear. It could even be dangerous. Our Authorised Dealers can offer you expert diagnosis and repair.
There's a bubble or a bulge on the side of my tyre, what should I do?
A bulge or bubble in the sidewall is sometimes the result of damage from coming in contact with a curb, pothole or other object.

A tyre that sustains this damaged is not covered under warranty.

If this occurs, we recommend you take your vehicle into a TYREPLUS Dealer immediately, as this could severely jeopardise the safety of your vehicle.
What's causing the center of my tyre to wear more than the sides?
When the centre tread wears faster than the adjacent tread surfaces, possible causes include over inflation for load carried, rim width too narrow, misapplication, smooth wear after spin-out, improper tyre rotation practices, aggressive acceleration or under inflation for certain tyre types, such as performance tyres.

Please see a TYREPLUS dealer for closer inspection.
What's causing my tyre to wear unevenly?
When the shoulder of the tread on one side of a tyre wears faster than the adjacent tread surface, this can result from a variety of conditions, such as front and/or rear misalignment (example, toe or camber), loose or worn suspension components, hard cornering, improper tyre rotation practices, misapplication, high crown roads or non-uniform mounting.

Please see a TYREPLUS dealer for closer inspection.
What should I do if my vehicle is pulling to one side?
Incorrect alignment settings can adversely affect handling. Tolerable camber, caster and toe settings can be verified by a print-out from your alignment/tyre shop or vehicle dealer.

If the tyres are evenly worn, the alignment is in order and there is still a pull, the front tyres should be criss-crossed (as long as they are not a directional tread design) to see if the pull changes directions.

This should be performed by an authorised motor mechanic or TYREPLUS dealer.
What should I do if the cords of my tyres are visible?
Cord material may become visible at the base of tread grooves or slots due to under inflation, misalignment, loose/worn suspension components, hard cornering, improper tyre rotation practices, misapplication, high crown road or non-uniform mounting.

If cord material is visible, the tyre must be replaced.
Run Flat Tyres
The side of the road is not a fun place. In fact, it can be dangerous. Thankfully, there’s run flat technology. Run flat tyres allow you to drive for a limited distance and reduced speed after a puncture or other event has resulted in either a drop in tyre inflation pressure or a complete loss of inflation pressure. For example, MICHELIN Zero Pressure (ZP) tyres provide run-flat technology that allows you to drive up to 80 kilometres at 80 km/h with a flat tyre.

Never mix run flat tyres with tyres that do not have run flat technology (conventional tyres) unless in an emergency situation on a limited, temporary basis. The conventional tyre should then be replaced with a run flat tyre as soon as possible. It is not recommended to mix different run flat technologies/products.
Nitrogen Versus Compressed Air
Most tyres are filled with compressed air. But some tyre retailers have started to put nitrogen into their customers’ tyres. (Nitrogen is simply dry air with the oxygen removed. Air contains nearly 79% nitrogen already.) Because nitrogen replaces oxygen, less air can escape your tyres, and your inflation pressure stays higher longer. Unfortunately, there are other possible sources of leaks (tyre/rim interface, valve, valve/rim interface and the wheel) which prevent the guarantee of pressure maintenance for individuals using air or nitrogen inflation.

Nitrogen and compressed air CAN be mixed, if needed. Tyres manufactured by Michelin are designed to deliver their expected performance when inflated with air or nitrogen, as long as the user respects the pressures recommended by the vehicle manufacturer on the vehicle’s placard or by the tyre manufacturer.